State Farm® Insurance Agent Vic Portillo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tracy Frizzell
December 4, 2025
"Vic is a tremendous State Farm agent and community member! Vic volunteers regularly with our organization to provide financial and insurance education to local students. He is always reliable, approachable and knowledgeable. Most importantly, you can tell that Vic truly cares about those in his community."
Claire Dacey
December 2, 2025
"Mark has been an amazing support throughout the whole process. He cares about your needs, doesn't try to upsell and got us a great deal. We are very pleased to have him on our 'team' and look forward to building our relationship as we add to our products down the line."
"Thank you for insuring your car and protecting your personal property with Renters insurance. Your satisfaction is important to us. "
Lupita O
November 1, 2025
"Diana is a great help when dealing with my insurance! Thank you Diana!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Erica Adams
October 30, 2025
"Mark is the best insurance guy I know he helps you to save on all types of policy’s.He friendly and care about his clients. A good family man that looks out for everyone. If you need insurances of any type please call Mark, he got you for sure."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mere Míreles
October 30, 2025
"Visit Diana for all your life insurance needs! She is amazing!"
"Thank you for your thoughtful planning with State Farm's Life Insurance products."
Gregory Guza
October 30, 2025
"Mark is extremely helpful with my insurance needs. I used to have car insurance through Geico but my premiums with them got outrageously high. Mark went above and beyond and gave me a quote for more than half of what I was paying with Geico. I even got an awesome price on renter’s insurance as well. He even checks in with me from time to time to make sure everything is good and if I need any other insurance help. So switching to State Farm was the obvious choice I made. Thank you again, Mark."
"Thank you for comparing your auto insurance with State Farm and getting important Renters insurance for extra protection on your personal property."
Johnny Lomax
October 24, 2025
"MARK IS THE GREATEST AGENT IN THE METAVERSE BAR NON"
"Thank you for your support of my team member Mark. It is a pleasure working with you on your auto insurance needs and your Rideshare protection."
Michael
October 21, 2025
"Mark was very helpful on getting my rates reduced for the same policy coverage . I am now paying a lot less for the same coverage . I’m glad things worked out the way they did . Mark was quick to respond with my new policy quote . Thanks ."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Dennis Creech
April 23, 2025
"As a long time State Farm customer (35 years) I’m extremely happy to be working with Vic and his office. Every question I’ve had or adjustment I’ve needed was done quickly and accurately. Nancy in his office is always cheerful and efficient when I carry my payments in. Vic and his crew are a big part of my reasoning for staying with State Farm all these years"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Juliana Kluever
April 22, 2025
"Highly recommend. Vic's staff is very responsive. Diana Martinez was very helpful. And I received a great auto rate on my new car."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Guadalupe Sosa
March 27, 2025
"Vic’s office gives excellent service and the premiums are very competitive for auto, renter’s and life insurance . I would highly recommend to others!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Matthew Purcell
February 12, 2025
"Had a great experience today with this office! Everyone was so professional and explained my policy in a way that I could understand. Saved me $100 per month!!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lyndsay Wagner
February 12, 2025
"My family had been with Vic for over 40yrs. As of these last few years the customer service from his office has not been the best and they are lacking on needs. Messing up policies multiple times even after being on the phone to correct the issue to find it was still wrong. Had a member of the office call trying to sell me on life insurance for my kids to then try to deep drive into why my family were leaving this agent. The gentleman would not take no or I'm not sure for an answer. I had to finally hang up on him after being on the phone for an hour listening to him talk about his health issues. (Yes I understand "family" company, but an unwanted phone call to begin with wasting my time after saying no is not how I wanted to spend a Sunday night). Recently I added a new vehicle and created a new policy setting up autopay from my checking account instead of adding it to my fiancé policy because it was a better rate. 2 weeks later come to find out the changes I made were over-rode and added the new vehicle to the other policy making the rate jump up $120/month! When I called the office I was told I couldn't change it, which I know was not true because I had to do it last yr when my parents left the policy. We went elsewhere and now pay 1/3 of what we were being charged for the same coverage with more benefits. Definitely look into your policy with this office if you feel something is wrong, your gut feeling most likely is correct!"
gerardo garcia
October 9, 2024
"Fast and thorough, no hassle whatsoever, explained all my options and got a plan that suited me and my budget. Nancy was a great help n very patient! 👍🏻"
"Thank you, Gerardo, for allowing my team to service your life insurance policy."
Ubaldo
September 24, 2024
"Vic and his team are great to work with, he has been able to help us and many others with his expertise, care and understanding. Thank you Vic."
"Thank you Ubaldo."
Kenneth Walker
July 23, 2024
"Vic Portillo is an outstanding agent and I have the pleasure of working with him for over 30 years. He’s extremely professional and knowledgeable in all matters of insurance. He goes well above what’s needed to get the job done and take care of his clients!!"
"Thank you Kenneth. It is a pleasure working with you on your home, auto and life insurance."
Michael Daywalt
June 19, 2024
"Mark has gone above and beyond talking care of all our needs. Pleasure to deal with."
"Thank you, Michael, for insuring your car and protecting your personal property with Renters Insurance."
Jim
June 14, 2024
"I worked with Vic's agent Mark Panozzo to replace our Travelers coverage for both home and auto. Mark was extremely careful to rate the property and the cars accurately. He took a good bit of time on a Friday night, well after normal business hours, collecting our information. I came in the next morning with documentation and we were able to bind coverage. We actually short cancelled our previous carrier because SF was much more competitive. Nice job Mark!!!"
"Thank you, Jim, for your auto and home insurance business. I know you are very careful about having the proper coverage."
Corrine Scheiper
June 5, 2024
"Amazing and quick service"
"Hi Corrine, thank you for being a loyal customer policyholder for your auto and home insurance."
Brandon Paid Tourist
March 29, 2024
"I've been doing my insurance needs with Vic and his team for many years now and they have been there for me when I needed help with my policies! I have home, auto and boat insurance."
"Thank you Brandon for allowing me to cover your home, auto and boat insurance."
Ivon Guzman
March 9, 2024
"Vic is an amazing agent. He is willing to always help educate students on the importance of having insurance and discuss the opportunities available at State Farm. Over the years he has been an amazing volunteer and partner for the Economic Awareness Council, a non-profit that focuses on enforcing financial capability."
"Thank you Ivon. It is privilege to partner with the Economic Awareness Council."
Alex McNeill
March 8, 2024
"Vic has been my families insurance agent for a very long time. We are grateful for his thoughtful care and concern for our family. You will not find a better State Farm agent."
"Thank you, Alex. I glad I am able to help you with your auto, home and life insurance needs. I "
Mr. M. Leathers Mr. M. Leathers
February 6, 2024
"Vic is my personal Jake for over 30 years. Thanks for all the years of service."
"Thank you for being a loyal State Farm policyholder for your home and autos."
Andrea Davila
January 30, 2024
"Agent Vic Portillo and staff have amazing customer service. They are always willing to help with all of my insurance needs!"
"Thank you Andrea for protecting your personal property with renters insurance."
Rosie Martinez
January 30, 2024
"My family has been insured with Vic Portillo’s office for decades! The office staff is very knowledgeable and friendly."
"Thank you!"