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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

junior salamanca

August 8, 2023

5  out of  5 rating by junior salamanca
"Great customer service, always there when you need them. I would definitely recommend them…"

Angie Lopez

March 28, 2023

5  out of  5 rating by Angie Lopez
"Great service! Highly recommend!"


March 21, 2023

5  out of  5 rating by filano2
"Vic and his team are wonderful to work with. So glad he is in our neighborhood!"

soldier person

February 27, 2023

1  out of  5 rating by soldier person
"Gave this agency 30 years or more business. When we would file claims, vic would decline them all the time. The last straw was when they raised our car insurance payment by $1,000. We have Allstate now. Way better company. Our claim was not denied. Good Riddance Vic Portillo."

MsRitastyles Dobynes

December 11, 2022

5  out of  5 rating by MsRitastyles Dobynes

Jake FP

December 9, 2022

5  out of  5 rating by Jake FP
"I have been with this office for several years. Vic and his team are always professional, knowledgeable, and courteous. I would highly recommend this agency!"

Patricia Walters

December 9, 2022

5  out of  5 rating by Patricia Walters
"Mark and Vic offer great service. They are great representatives with professional and friendly service."

Meg Williams

December 7, 2022

5  out of  5 rating by Meg Williams
"Great service, never had any issues and have seen using them over 10 years. Easy to get answers when needed. Highly recommend."

Cia Robertson

December 7, 2022

5  out of  5 rating by Cia Robertson
"My experience with Vic Portillio's -State Farm Agency has been great. Mark, Nancy and the entire agency are very professional, friendly and informative ..."

Felecia Young

December 6, 2022

5  out of  5 rating by Felecia Young
"I've been a part of State Farm for more than 5 years now. Vic and his team has been so helpful to myself and my family. Mark, has been such a blessing. There were many hardships I've encountered over the years, in which I had to utilize State Farm Insurance (life, home, and car insurance). Mark ensures that he will me through each step, that I understand the situation, and provide enough knowledge to make the best decision for my situation."

Lakeisha Tyler

December 6, 2022

5  out of  5 rating by Lakeisha Tyler
"Vic is the best. My family have been dealing with his office for many years. Vic and Mark went above and beyond to assist me. They answer all my questions and always return calls."

Kathya Munoz

December 5, 2022

5  out of  5 rating by Kathya Munoz
"Vic and everyone in his office are very helpful. Nayeli gave me a great car insurance price and was very nice."

Ben H

December 5, 2022

5  out of  5 rating by Ben H
"Mark has a always been very attentive to my insurance needs"

Carlos Dominguez

December 5, 2022

5  out of  5 rating by Carlos Dominguez
"My experience with State Farm is phenomenal! Mark is very professional he always answers all my questions and he’s gets back to me right away. I’m very happy with what he does for me!"

Susan Wallace

December 5, 2022

4  out of  5 rating by Susan Wallace
"Been with this Portillo office for a while now. Mark is exceptional, very nice and professional, Office helpful with all my insurance needs. Way to go, Thanks"


December 3, 2022

5  out of  5 rating by Griselda
"Great customer service, can always count on My representative Ivette to answer all my questions."

Kathleen Fenlon

December 2, 2022

5  out of  5 rating by Kathleen Fenlon
"Wonderful experience - Mark is very knowledgeable and kind. Would highly recommend this State Farm Agency!"

Jamie Manke

August 10, 2022

5  out of  5 rating by Jamie Manke
"Vic is the best. Extremely helpful and always there to assist. We have been long term customers of the Portillo agency. Insuring my parents, sibling, myself, and my son for well over 25+years and counting. As they say…”Like a good neighbor State Farm is there” He’s more than a neighbor, he’s practically family! Thank you, Vic for all that you do!"

Sue Tiesenga

May 10, 2022

5  out of  5 rating by Sue Tiesenga
"We are very happy with our insurance and have been with State Farm since 1969. They have taken care of our insurance needs and their customer service is incredible. Our married son is now with State Farm and is also very happy with Vic Portillo’s office!"

Jose Galindo

March 19, 2022

5  out of  5 rating by Jose Galindo
"Muy amables gracias"

Louise Smith

February 1, 2022

5  out of  5 rating by Louise Smith
"I have been with this State Farm agent for over 30 years. Very good service.👍"

Danielle Robertson

January 28, 2022

5  out of  5 rating by Danielle Robertson
"Hello, I’ve been working with Vic Portillo since December 2020. Had a tragic loss & Vic was there every step of the way! I still utilize his services til this very day! I would highly recommend him & his many services to all!!!"

Rebecca Sheppard

October 11, 2021

5  out of  5 rating by Rebecca Sheppard
"Vic and his team area amazing. Mark was who mostly I deal with. He made me aware when I was in a wreck that even though both party's had state farm that I need to make a claim as well. If I would not have listen I would have been made 100 percent liable instead of 50 percent liable. Mark also, went above and beyond to get me the best rates and discounts for my 16 year old daughter. Mark has always been so friendly and caring. To Mark is not about him trying to make money off of you, but about how he can help and the best price that works for you and your family truly am thankful that we could not have better insurance agency."

Jessica Rodriguez

October 8, 2021

5  out of  5 rating by Jessica Rodriguez
"Great customer service from both Vic and the ladies in the office. They are quick with responses and very helpful and respectful. Absolutely no complaints! Great job!"

Ray Stuchly

October 7, 2021

5  out of  5 rating by Ray Stuchly
"Vic did an great job. Our car I needed to be towed I called him and he not only spend time explaining what I needed to do he found a local tow company and we were able to get the car to our mechanic and we got totally reimbursed for the towing it came within about three business days after it was done. I would recommend Vic in a heartbeat"