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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Daywalt

June 19, 2024

5  out of  5 rating by Michael Daywalt
"Mark has gone above and beyond talking care of all our needs. Pleasure to deal with."
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June 14, 2024

5  out of  5 rating by Jim
"I worked with Vic's agent Mark Panozzo to replace our Travelers coverage for both home and auto. Mark was extremely careful to rate the property and the cars accurately. He took a good bit of time on a Friday night, well after normal business hours, collecting our information. I came in the next morning with documentation and we were able to bind coverage. We actually short cancelled our previous carrier because SF was much more competitive. Nice job Mark!!!"
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Corrine Scheiper

June 5, 2024

5  out of  5 rating by Corrine Scheiper
"Amazing and quick service"
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Brandon Paid Tourist

March 29, 2024

5  out of  5 rating by Brandon Paid Tourist
"I've been doing my insurance needs with Vic and his team for many years now and they have been there for me when I needed help with my policies! I have home, auto and boat insurance."
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Ivon Guzman

March 9, 2024

5  out of  5 rating by Ivon Guzman
"Vic is an amazing agent. He is willing to always help educate students on the importance of having insurance and discuss the opportunities available at State Farm. Over the years he has been an amazing volunteer and partner for the Economic Awareness Council, a non-profit that focuses on enforcing financial capability."
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Alex McNeill

March 8, 2024

5  out of  5 rating by Alex McNeill
"Vic has been my families insurance agent for a very long time. We are grateful for his thoughtful care and concern for our family. You will not find a better State Farm agent."
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Mr. M. Leathers Mr. M. Leathers

February 6, 2024

5  out of  5 rating by Mr. M. Leathers Mr. M. Leathers
"Vic is my personal Jake for over 30 years. Thanks for all the years of service."
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Andrea Davila

January 30, 2024

5  out of  5 rating by Andrea Davila
"Agent Vic Portillo and staff have amazing customer service. They are always willing to help with all of my insurance needs!"
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Rosie Martinez

January 30, 2024

5  out of  5 rating by Rosie Martinez
"My family has been insured with Vic Portillo’s office for decades! The office staff is very knowledgeable and friendly."
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Jonny Frausto

January 27, 2024

5  out of  5 rating by Jonny Frausto
"Vic Portillo has been servicing my family for almost a decade! Amazing customer service, very friendly and professional, and he goes above and beyond for all of his customers. Thank you for always taking care of myself, parents, and family!"
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Majestic Mirror Booth LLC

January 26, 2024

1  out of  5 rating by Majestic Mirror Booth LLC
"Vic Portillo is by far one of the worsest insurance agents! 😳 I guess someone was trying to help him out by referring him to me as I was given a reference to another gentleman. However the man damn near harrassed me into insurance calling every other day with sob stories about his wife and things. When my son slid off the road in Dec 2022 I asked Vic to take him off my insurance. Again, Vic did what he wanted instead of listening to me and now my insurance has went from $155 to $800 dollars. So now I'm left having to look for new insurance and have make another down-payment at another company because Vic failed to do his job properly! Insurance is too important for agent to make these continous mistakes. I believe they should pay for my down payment because Vic made all those mistakes. And he should stop doing insurance! I have been told by many to stay away from #StateFarm and now I see! Then he had the nerve to get mad at me and hang up on me after hollering at me wildly because you been making mistakes from the beginning is wild Vic!"
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Bernie SB

January 13, 2024

5  out of  5 rating by Bernie SB
"My family has been with Vic for a very long time. All of the agents at this office are helpful and very nice. I had an auto accident a while back and the ease of getting everything situated was exceptional."
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junior salamanca

August 8, 2023

5  out of  5 rating by junior salamanca
"Great customer service, always there when you need them. I would definitely recommend them…"
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Angie Lopez

March 28, 2023

5  out of  5 rating by Angie Lopez
"Great service! Highly recommend!"
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March 21, 2023

5  out of  5 rating by filano2
"Vic and his team are wonderful to work with. So glad he is in our neighborhood!"
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soldier person

February 27, 2023

1  out of  5 rating by soldier person
"Gave this agency 30 years or more business. When we would file claims, vic would decline them all the time. The last straw was when they raised our car insurance payment by $1,000. We have Allstate now. Way better company. Our claim was not denied. Good Riddance Vic Portillo."
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MsRitastyles Dobynes

December 11, 2022

5  out of  5 rating by MsRitastyles Dobynes
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Jake FP

December 9, 2022

5  out of  5 rating by Jake FP
"I have been with this office for several years. Vic and his team are always professional, knowledgeable, and courteous. I would highly recommend this agency!"
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Patricia Walters

December 9, 2022

5  out of  5 rating by Patricia Walters
"Mark and Vic offer great service. They are great representatives with professional and friendly service."
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Meg Williams

December 7, 2022

5  out of  5 rating by Meg Williams
"Great service, never had any issues and have seen using them over 10 years. Easy to get answers when needed. Highly recommend."
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Cia Robertson

December 7, 2022

5  out of  5 rating by Cia Robertson
"My experience with Vic Portillio's -State Farm Agency has been great. Mark, Nancy and the entire agency are very professional, friendly and informative ..."
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Felecia Young

December 6, 2022

5  out of  5 rating by Felecia Young
"I've been a part of State Farm for more than 5 years now. Vic and his team has been so helpful to myself and my family. Mark, has been such a blessing. There were many hardships I've encountered over the years, in which I had to utilize State Farm Insurance (life, home, and car insurance). Mark ensures that he will me through each step, that I understand the situation, and provide enough knowledge to make the best decision for my situation."
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Lakeisha Tyler

December 6, 2022

5  out of  5 rating by Lakeisha Tyler
"Vic is the best. My family have been dealing with his office for many years. Vic and Mark went above and beyond to assist me. They answer all my questions and always return calls."
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Kathya Munoz

December 5, 2022

5  out of  5 rating by Kathya Munoz
"Vic and everyone in his office are very helpful. Nayeli gave me a great car insurance price and was very nice."
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Ben H

December 5, 2022

5  out of  5 rating by Ben H
"Mark has a always been very attentive to my insurance needs"