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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Violeta Delgado

Violeta Delgado

December 4, 2024

5  out of  5
rating by Violeta Delgado
"Very friendly and like a good neighbor! Thank you Nancy for your help!"
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gerardo garcia

October 9, 2024

5  out of  5
rating by gerardo garcia
"Fast and thorough, no hassle whatsoever, explained all my options and got a plan that suited me and my budget. Nancy was a great help n very patient! 👍🏻"
We responded:
"Thank you, Gerardo, for allowing my team to service your life insurance policy."
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Ubaldo

September 24, 2024

5  out of  5
rating by Ubaldo
"Vic and his team are great to work with, he has been able to help us and many others with his expertise, care and understanding. Thank you Vic."
We responded:
"Thank you Ubaldo."
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Kenneth Walker

July 23, 2024

5  out of  5
rating by Kenneth Walker
"Vic Portillo is an outstanding agent and I have the pleasure of working with him for over 30 years. He’s extremely professional and knowledgeable in all matters of insurance. He goes well above what’s needed to get the job done and take care of his clients!!"
We responded:
"Thank you Kenneth. It is a pleasure working with you on your home, auto and life insurance."
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Michael Daywalt

June 19, 2024

5  out of  5
rating by Michael Daywalt
"Mark has gone above and beyond talking care of all our needs. Pleasure to deal with."
We responded:
"Thank you, Michael, for insuring your car and protecting your personal property with Renters Insurance."
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Jim

June 14, 2024

5  out of  5
rating by Jim
"I worked with Vic's agent Mark Panozzo to replace our Travelers coverage for both home and auto. Mark was extremely careful to rate the property and the cars accurately. He took a good bit of time on a Friday night, well after normal business hours, collecting our information. I came in the next morning with documentation and we were able to bind coverage. We actually short cancelled our previous carrier because SF was much more competitive. Nice job Mark!!!"
We responded:
"Thank you, Jim, for your auto and home insurance business. I know you are very careful about having the proper coverage."
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Corrine Scheiper

June 5, 2024

5  out of  5
rating by Corrine Scheiper
"Amazing and quick service"
We responded:
"Hi Corrine, thank you for being a loyal customer policyholder for your auto and home insurance."
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Brandon Paid Tourist

March 29, 2024

5  out of  5
rating by Brandon Paid Tourist
"I've been doing my insurance needs with Vic and his team for many years now and they have been there for me when I needed help with my policies! I have home, auto and boat insurance."
We responded:
"Thank you Brandon for allowing me to cover your home, auto and boat insurance."
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Ivon Guzman

March 9, 2024

5  out of  5
rating by Ivon Guzman
"Vic is an amazing agent. He is willing to always help educate students on the importance of having insurance and discuss the opportunities available at State Farm. Over the years he has been an amazing volunteer and partner for the Economic Awareness Council, a non-profit that focuses on enforcing financial capability."
We responded:
"Thank you Ivon. It is privilege to partner with the Economic Awareness Council."
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Alex McNeill

March 8, 2024

5  out of  5
rating by Alex McNeill
"Vic has been my families insurance agent for a very long time. We are grateful for his thoughtful care and concern for our family. You will not find a better State Farm agent."
We responded:
"Thank you, Alex. I glad I am able to help you with your auto, home and life insurance needs. I "
Profile photo of Mr. M. Leathers Mr. M. Leathers

Mr. M. Leathers Mr. M. Leathers

February 6, 2024

5  out of  5
rating by Mr. M. Leathers Mr. M. Leathers
"Vic is my personal Jake for over 30 years. Thanks for all the years of service."
We responded:
"Thank you for being a loyal State Farm policyholder for your home and autos."
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Andrea Davila

January 30, 2024

5  out of  5
rating by Andrea Davila
"Agent Vic Portillo and staff have amazing customer service. They are always willing to help with all of my insurance needs!"
We responded:
"Thank you Andrea for protecting your personal property with renters insurance."
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Rosie Martinez

January 30, 2024

5  out of  5
rating by Rosie Martinez
"My family has been insured with Vic Portillo’s office for decades! The office staff is very knowledgeable and friendly."
We responded:
"Thank you!"
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Jonny Frausto

January 27, 2024

5  out of  5
rating by Jonny Frausto
"Vic Portillo has been servicing my family for almost a decade! Amazing customer service, very friendly and professional, and he goes above and beyond for all of his customers. Thank you for always taking care of myself, parents, and family!"
We responded:
"Thank you Jonny. I enjoy working with your family on their home and auto insurance needs."
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Majestic Mirror Booth LLC

January 26, 2024

1  out of  5
rating by Majestic Mirror Booth LLC
"Vic Portillo is by far one of the worsest insurance agents! 😳 I guess someone was trying to help him out by referring him to me as I was given a reference to another gentleman. However the man damn near harrassed me into insurance calling every other day with sob stories about his wife and things. When my son slid off the road in Dec 2022 I asked Vic to take him off my insurance. Again, Vic did what he wanted instead of listening to me and now my insurance has went from $155 to $800 dollars. So now I'm left having to look for new insurance and have make another down-payment at another company because Vic failed to do his job properly! Insurance is too important for agent to make these continous mistakes. I believe they should pay for my down payment because Vic made all those mistakes. And he should stop doing insurance! I have been told by many to stay away from #StateFarm and now I see! Then he had the nerve to get mad at me and hang up on me after hollering at me wildly because you been making mistakes from the beginning is wild Vic!"
We responded:
"I am sorry this did not work out for you. State Farm requires all licensed drivers in the house to be covered on the policy. Many other companies are requiring youthful operators to be insured."
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Bernie SB

January 13, 2024

5  out of  5
rating by Bernie SB
"My family has been with Vic for a very long time. All of the agents at this office are helpful and very nice. I had an auto accident a while back and the ease of getting everything situated was exceptional."
We responded:
"Thank you Bernie!"
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junior salamanca

August 8, 2023

5  out of  5
rating by junior salamanca
"Great customer service, always there when you need them. I would definitely recommend them…"
We responded:
"Thank you Junior. I am glad we are able to help you with your life insurance portfolio."
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Angie Lopez

March 28, 2023

5  out of  5
rating by Angie Lopez
"Great service! Highly recommend!"
We responded:
"Thank you my team is always ready to support!"
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filano2

March 21, 2023

5  out of  5
rating by filano2
"Vic and his team are wonderful to work with. So glad he is in our neighborhood!"
We responded:
"Thank you. Serving my community has been great experience."
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soldier person

February 27, 2023

1  out of  5
rating by soldier person
"Gave this agency 30 years or more business. When we would file claims, vic would decline them all the time. The last straw was when they raised our car insurance payment by $1,000. We have Allstate now. Way better company. Our claim was not denied. Good Riddance Vic Portillo."
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MsRitastyles Dobynes

December 11, 2022

5  out of  5
rating by MsRitastyles Dobynes
"I LOVE MY INSURANCE GUY MARK IS THE BEST. ALL MY INSURANCE IS WITH STATE FARM. I HAVE BEEN DOING BUSINESS WITH MARK FOR A FEW YEARS. (MARK) MY STATE FARM AGENT GET THE JOB DONE...BEST PRICES IN ILLINOIS."
We responded:
"Thank you for allowing my team member Mark to help you with your life insurance needs."
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Jake FP

December 9, 2022

5  out of  5
rating by Jake FP
"I have been with this office for several years. Vic and his team are always professional, knowledgeable, and courteous. I would highly recommend this agency!"
We responded:
"Thank you Jacob for being a long time customer!"
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Patricia Walters

December 9, 2022

5  out of  5
rating by Patricia Walters
"Mark and Vic offer great service. They are great representatives with professional and friendly service."
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Meg Williams

December 7, 2022

5  out of  5
rating by Meg Williams
"Great service, never had any issues and have seen using them over 10 years. Easy to get answers when needed. Highly recommend."
We responded:
"Thank you for being a long time customer!"
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Cia Robertson

December 7, 2022

5  out of  5
rating by Cia Robertson
"My experience with Vic Portillio's -State Farm Agency has been great. Mark, Nancy and the entire agency are very professional, friendly and informative ..."
We responded:
"Thank you!"